A quick Whois search for the domain shows it's still registered to Tamara Deal of Midwest Internet Consulting, LLC. Nothing new there. But no mention of Midwest Service Bureau on the site itself.
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We've received a few emails asking how to report their bad collection practices to the Better Business Bureau. Use this link to submit a complaint to the Better Business Bureau about Midwest Service Bureau.
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Lastly, if you have any updated information about the company Midwest Service Bureau, its owners Sal and Glenda Manzi, its operators Don and Micki Kell, or any of their collectors, please send us an email so we can add your tips to our site. We'll keep your name and all personal information confidential.
Email: ExposingMidwestServiceBureau
currently work at a call center in south Wichita and I was listening to another employee talk about going back to her old job if THE BITCH is no longer there I later found out the she quit the call center that day to go back to Midwest service Bureau and is now the supervisor that took the place of Tamara Holland(who is no longer there) the new manager is Rebecca Roland her husband is Tracy Roland she goes by Becky and is white trash! No one here really liked her but we knew how to fake it. From listening to others who knew her better then me Micki and Donnie Kell are the owners of Midwest and have been for several years they just do not what this information made public because they what their customers to think he still runs the place. Becky lives out south on Emporia not far from her previous job. I am working on contacting Tamara because from what I hear it was not a pretty site when she left and I am sure she can provide us with more illegal activity and other secrets of the company since she was there for 15 years. GOOD JOB TAMARA FOR FINAL BEING RELEASED FROM THE PRISON WE CALL MIDWEST SERVICE BUREAU
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Try and call the client and request a payment plan at first.
Do not try and talk to these people by phone, they will deny everything even though all the phone call are recorded.
If you want to make a payment plan e-mail their owner here:
micki@midwest-service.net
If they won’t work with you file a complaint they will do whatever you want upon receipt of the complaint. You can file a complaint here:
https://www.consumerfinance.gov/complaint/getting-started/
Under the TCPA you have the right not to have them call you on your cell phone. If you tell them not to call you there and they do, you can sue them. Additionally, you have the right now to have them call you at work. If they do you can sue them there.